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Why Listen to Patient Growth OS™ Founder, Shanelle Roberts

The Brains Behind the PGOS™

Most patient acquisition consultants have theories.

Shanelle has proof, built from real patient pain, research, and enterprise systems experience. After being diagnosed with sleep apnea, she experienced the exact breakdown millions of self-pay patients face everyday:

  • Fragmented and outdated systems
  • Lack of clarity about the procedure
  • No lead nurturing to become a patient
  • Minimal confidence-building process
  • Treated like “never” patient instead of a “not now” patient

Shanelle brings two decades of systems and product design experience in regulated industries similar to healthcare and has delivered $100M+ in business value through automation, conversion infrastructure, and measurable system optimization.

The Patient Growth OS™ is built on and with:

The practices she interacted with in 2025 lost anywhere from $15,000–$88,000+ per missed case due to broken acquisition systems which inspired her to create The Patient Growth OS™.

Don't let your practice repeat the mistakes that those surgical practice owners did so you can stop bleeding hundreds of thousands of dollars in annual surgical revenue.

Ready to take the next step towards finding out what your revenue leak number is and how the Patient Growth OS™ can help you fix the leaks and start recovering surgical revenue?

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Only Two of the Top 100 Plastic Surgery websites could book a surgical consult online.

Request your copy of The Surgical Procedure Acquisition Gap Finding Report. It is the PGOS™'s Full Research Study Findings from Their Website Audit of the Top 100 Plastic Surgery Practices in the US.

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